Dubai, renowned for its secure environment and breathtaking attractions, draws millions of tourists from around the globe each year. To ensure their safety and convenience, the Dubai Tourist Police provide several accessible communication channels, making it easy for visitors to seek assistance when needed.

Here are five effective ways for tourists to connect with Dubai Police:

1. Dubai Police Smart App: The Dubai Police Smart App is a must-have for tourists. The latest version of the app offers a seamless experience, allowing users to submit inquiries and reports with ease. Whether it’s a lost item or a general concern, the app is available 24/7 to assist with a variety of issues.

2. Dubai Police Website: For those who prefer using a web browser, the official Dubai Police website is a reliable option. Tourists can access a wide range of services and report any issues directly through the site, ensuring they receive the help they need promptly.

3. Smart Police Stations (SPS): Dubai’s Smart Police Stations are a unique, 24/7 service that operates without human intervention. These stations are strategically located across the city, allowing tourists to submit suggestions and reports quickly and conveniently.

4. Call Centre: For non-emergency situations, tourists can contact the Dubai Police through their dedicated 901 call centre. This service ensures that visitors can speak to a representative and get the assistance they need in a timely manner.

5. Email: Tourists can also reach out to the Dubai Tourist Police via email at touristpolice@dubaipolice.gov.ae. This option provides an easy way to communicate from anywhere in the world, ensuring that help is always within reach.

In emergencies, particularly in mountainous or remote areas, tourists should dial the emergency number 999 or use the SOS feature on the Dubai Police Smart App. For instance, in May 2024, Dubai Police successfully rescued a British tourist stranded in the Hatta mountains due to exhaustion and health issues, highlighting the effectiveness of these emergency services.

Since the beginning of the year, the Dubai Tourist Police have addressed 3,509 comments, inquiries, and suggestions from tourists, reflecting a significant increase from the previous year. Brigadier Khalfan Obaid Al Jallaf emphasized that this valuable feedback helps the police enhance their services, contributing to an even better experience for tourists in Dubai.